Welcome To GDATA (Client Documentation)

Supporting Your Journey to Becoming Data-Driven

What We Do

At GDATA, we specialise in helping councils and public sector organisations unlock the value of their data. Our core service is Data as a Service (DaaS). We extract, model, and deliver your operational data in a clean, secure, and analysis-ready format—without requiring you to manage infrastructure or complex systems.

Here’s what we do:

• Extract and cleanse data from your source systems (such as Pathway, Authority, and Pulse)

• Load your data into a secure Snowflake data warehouse

• Build standardised and reusable models for reporting and analytics

• Deliver your data to Power BI, Excel, or your preferred reporting tools

Your Key Resources

To help you get started, we’ve recorded a series of short Loom videos that walk you through each part of the setup. You can access the full library here: ? [Loom Video Library]

Topics include:

• Overview of our Data as a Service offering

• Navigating the Power BI report pack

• Understanding your data warehouse structure and public data

• Requesting support or reporting issues

Accessing Your Data

As part of your service, you will receive access to:

• Power BI Report Pack – pre-built dashboards and key performance indicators

• Snowflake Data Warehouse – where your clean and structured data is stored

• Client Portal – to request support and review documentation

Getting Help

Need assistance or have a question?

1. Start by checking our Loom video library for walkthroughs

2. If you're still stuck, email us at support@gdata.com.au – we’ll respond promptly

What’s Next

Our goal is to help your team become truly data-driven. If you need additional walkthroughs, training sessions, or assistance building custom reports, we’re here to help—just reach out.

Thanks again, and welcome to GDATA.

Warm regards,

The GDATA Team