Hello everyone,
Thank you for taking the time to read this Knowledge Base article.
This article provides information on the two new features added to One Customer View as of 8 October 2024.
Dark/Light Mode Toggle
A new toggle has been introduced in One Customer View that allows users to switch between Light and Dark modes. We are still making adjustments to this feature, but by default, the application will continue to start in its standard black/dark colour scheme.
Dark Mode (Default)
Light Mode
Bin Collection Information
The second major feature is the addition of three new columns when viewing a property in One Customer View: Domestic Waste, Green Waste, and Recyclable Waste. This information, provided by the GIS team, helps inform callers of their upcoming bin collection schedule and what will be collected that week.
If the bin collection is scheduled for today, the column will display "Today" instead of the date. The data has also been organized into A and B groups to indicate whether it is a recycling or green waste week, and this has been cross-checked with the information available online.
I elaborate more on these new features in this loom video: https://www.loom.com/share/1d0730a999dc473681aea15c8c3810a5?sid=62aa9512-de50-4edf-804a-2cb09efd08ea
As always please reach out if their are any issues with these new features and if their are any additional ideas please send then via the portal.
Best regards,
William Snell
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