This page contains short videos designed to help you get the most out of One Customer View. Each video focuses on a specific feature or page, showing how to access and use customer information effectively.
New videos are added over time as features change, so please check back regularly for updates. You can watch the videos in any order or choose the ones most relevant to your role.
Searching: How to use the various searching functions in One Customer View.
Summary Page: Breaking down the various data being pulled into the main page
Call Centre: The call center page which displays all the phone system statistics
Local Laws: The page containing all Local Laws information including Animal Registrations and Infringements
Property and Rates: The page containing rates and property information for customers.
Requests: The request lodged by customers and their associated information.
Records: The associated documents and records contained in document systems.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article